Journey
Track on RadarBiometric identity verification platform for contact center customer authentication.
- Total raised
- $9.06M
- Employees
- 26
- Founded
- 2016
- Momentum
- 29
Stalling
Data updated August 2026
About
About Journey
At a glance
Journey is a cybersecurity company specializing in IAM, founded in 2016 and headquartered in Denver, United States. It has raised $9.06M in total funding, employs about 26 people, and is privately held.
Journey (journeyid.com) is an identity verification and authentication company focused on biometric-based security solutions, with a particular emphasis on contact center environments. The company provides products and services that use biometric technologies — including facial recognition, fingerprint scanning, voice recognition, and behavioral biometrics — to authenticate individuals and replace traditional password- and security question-based verification methods. Journey's core offering targets the contact center use case, where it aims to modernize the customer authentication experience during phone-based interactions. The company positions its technology as a way to simultaneously improve security, customer experience, and privacy — three goals it acknowledges have historically been difficult to achieve together. The platform leverages biometric modalities such as voice recognition, retinal scanning, and physiological recognition to verify identity without relying on knowledge-based authentication (KBA) methods like passwords or security questions. Journey also addresses data privacy compliance, referencing regulations such as CCPA, HIPAA, and COPPA as part of the regulatory context in which its customers operate. The company's target market includes businesses across various industries that handle sensitive customer data and require secure, efficient identity verification — particularly those operating contact centers. Journey also touches on AI-related data privacy considerations in its content, suggesting ongoing development in AI-assisted identity and authentication workflows.
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FAQ
Frequently asked questions about Journey
When was Journey founded?▾
Journey was founded in 2016.
Where is Journey headquartered?▾
Journey is headquartered in Denver, United States.
How much funding has Journey raised?▾
Journey has raised a total of $9.06M in total funding.
Is Journey public or private?▾
Journey is a privately-held company.
How many employees does Journey have?▾
Journey has approximately 26 employees.
What does Journey do?▾
Journey (journeyid.com) is an identity verification and authentication company focused on biometric-based security solutions, with a particular emphasis on contact center environments. The company provides products and services that use biometric technologies — including facial recognition, fingerpr…